Which Payment Methods Do You Accept?

Which Payment Methods Do You Accept? We use PayPal as our primary payment processor because it offers a secure and trusted checkout experience for customers all over the world. In most cases, you do not need a PayPal account to complete your purchase. PayPal accepts...

Do I Need to Pay Sales Tax?

Do I Need to Pay Sales Tax? Sales tax depends on your shipping destination. Orders shipped to California addresses are subject to applicable California sales tax. For orders shipped outside California, we do not collect sales tax. For international customers who...

What Is Your Return Policy?

What Is Your Return Policy? Purchasing a violin online is an important decision, and we understand that every musician wants the opportunity to evaluate an instrument in person. That’s why we offer a 14-day return policy on eligible violins. Although our return...

How Do You Ship Infinite Strings Violins?

Purchasing a violin online is a new experience for many musicians. One of the questions we hear most often is whether a violin can be shipped safely over long distances or even across continents. The short answer is yes. Approximately half of our violins are shipped...

How Much Does Tonewood Really Matter?

When choosing a violin, many players naturally pay attention to visible components such as strings, bridges, fittings, and other accessories. While these certainly influence the playing experience, they can all be replaced, upgraded, or adjusted over time. The one...